Late one night my mom called. My sister was in downtown Seattle. She wasnt able to get her truck started. It had to be moved or it was going to be impounded. It was 11pm I was already driving into Seattle to help her and have her truck towed and we arent talking a small toyota pick up we are talking about a full size Ford Expedition. So they can't send a standard tow truck, they have to send a flat bed. I had it towed to my work since it's free to park there and the Maintenance Person there knows me and likes me, would not have it towed. After four people looked at her truck engine, changed the battery, tried to diagnose what was wrong. I went and sat in her truck. I was put on the back burner as the philosophy of many is I am "just a girl, what do I know?" This "girl" figured out what was wrong. After putting fuel in her tank as it was on empty thinking that may have been the issue (which it wasn't). I sat in her truck one day after work and just went back to the basics. The owners manual. I looked around the truck and as I attempted to start it all the lights were on and things were running great, which told me the battery was fine. It would turn over but just wouldn't start. So I thought, having Fords in the past how about the alarm system? I looked around and it was off, so that couldnt be it. I then remembered something my mom telling me a few days ago about her errands. She went and made a new key to my sisters truck. So I read the book and then called my mom and asked her if I had the new key or the old key. She told me I had the new key. I asked her where the old key was. She said that she had it. So I drove the 30 minutes from my work to her house to get this key and back to work. I put the key in the ignition, turned the key and the truck suddenly came to life. The alarm system was working. She forgot to program her new key with her truck. I sat there wondering if I should just program it and tell her later or if I should just let it go and make her wonder what was wrong. Of course over time I would tell her but I wasnt sure she wanted to hear what was wrong.
It was a very expensive lesson to learn.
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